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Refund & Return Policy
At Voltageclothings, we strive to ensure your satisfaction with every purchase. However, if you wish to return an item, please adhere to the following guidelines:
- Tag Requirement for Returns:-
- All items must have their original tags intact.
- Any item with a removed or tampered tag will not be eligible for a return.
Return Window. - Returns must be initiated within [X days] of receiving your order.
- After this period, no returns will be accepted.
2. Condition of Items:-
- Items must be unworn, unwashed, and in their original packaging.
- Any signs of wear, damage, or alteration will disqualify the item from being returned.
- Proof of delivery
- Upon receiving the product, customers are required to capture an unboxing video as proof of the product’s condition.
- This video may be requested during the return process to verify claims of damage or defects.
3. Return Process and Shipping Charges:-
- To initiate a return, contact our customer service team at [email/contact information]. Include your order number, reason for the return, and proof of delivery (if applicable).
- Please note that the cost of return shipping is the responsibility of the customer.
4. Refund/Exchange:-
- Approved returns will be eligible for a refund or exchange, based on your preference.
- Refunds will be processed within 9 to 10 business days after the return is approved.
- Note: We reserve the right to deny any return that does not meet our policy requirements.
For further assistance, feel free to reach out to us.
Need help?
Contact us at {email} for questions related to refunds and returns.