Refund & Return Policy

At Voltageclothings, we strive to ensure your satisfaction with every purchase. However, if you wish to return an item, please adhere to the following guidelines:

  1. Tag Requirement for Returns:-
  • All items must have their original tags intact.
  • Any item with a removed or tampered tag will not be eligible for a return.
    Return Window.
  • Returns must be initiated within [X days] of receiving your order.
  • After this period, no returns will be accepted.

2. Condition of  Items:-

  • Items must be unworn, unwashed, and in their original packaging.
  • Any signs of wear, damage, or alteration will disqualify the item from being returned.
  • Proof of delivery
  • Upon receiving the product, customers are required to capture an unboxing video as proof of the product’s condition.
  • This video may be requested during the return process to verify claims of damage or defects.

3. Return Process and Shipping Charges:-

  • To initiate a return, contact our customer service team at [email/contact information]. Include your order number, reason for the return, and proof of delivery (if applicable).
  • Please note that the cost of return shipping is the responsibility of the customer.

4. Refund/Exchange:-

  • Approved returns will be eligible for a refund or exchange, based on your preference.
  • Refunds will be processed within 9 to 10 business days after the return is approved.
  • Note: We reserve the right to deny any return that does not meet our policy requirements.

For further assistance, feel free to reach out to us.

Need help?

Contact us at {email} for questions related to refunds and returns.

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